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Manager, Clinical Operations

Denmark, Remote Job ID R0000023375 Category Clinical Trials
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About this Role

As the Manager of Clinical Operations, you will be responsible for the oversight of a team or group. This includes ensuring successful performance and delivery of his/her direct report’s project deliverables, on time with high quality.

Specifically, this includes being responsible to resource client projects with suitably developed professionals and to retain and develop these professionals within Parexel. In this role, you may also be part of a project team and be responsible for successful delivery of his/her own project deliverables, on time with high quality.

The Manager is also responsible to promote new business by participating in project bids and client presentations as appropriate as well as to provide clinical consultation to project teams as needed.

Key Accountabilities:

  • Monitor performance by close interaction with project leadership/functional leadership and ensures that ongoing/revised project documentation and correspondence is accurate and complete.
  • Provide consultation, facilitate metrics collection and develop action plans in conjunction with Management/Project Leadership/Leads to keep project on time and within budget.
  • Manage and oversee team activities including appropriate resourcing of staff, staff assignments, quality control and efficiency of project deliverables.
  • Provide technical support to staff to ensure that they have the required knowledge to fulfil their duties.
  • Ensure direct reports meet departmental and project productivity and quality metrics by efficient execution of their project in line with project plan by conducting quality check of deliverables (e.g., on site visits, Central File documentation) and take appropriate remedial action.
  • Meet and aim to exceed client expectations by recruiting, retaining and developing a skilled, experienced and motivated team.
  • Manage and develop the staff to ensure their performance meets and or exceeds both the business and their own personal goals/objectives.
  • Maintain a positive, results orientated work environment, building partnerships and modelling teamwork, communicating to the team in an open, balanced and objective manner.
  • May manage employees from multiple disciplines (e.g., in smaller countries) and act as role model for location. May serve as GMBA for a location or country.
  • Demonstrate leadership within department, function or location. This includes taking an active role in departmental, functional or location activities (e.g., management meetings), ensuring employees adhere to corporate policies and following up with management as appropriate.

Skills and Experience:

  • Demonstrated ability to manage and motivate direct reports.
  • Substantial monitoring/data management experience or equivalent experience in clinical research with strong understanding & knowledge of clinical trials environment.
  • Fluent knowledge of the Danish and English languages (written and oral).


  • Educated to degree level (biological science, pharmacy, or other health-related discipline preferred) or equivalent nursing qualification or relevant clinical other equivalent experience.

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