The Manager, Data Management is responsible for the line management of a team or group of individual contributors and/or associate manager(s). This includes ensuring successful performance and delivery of their direct report’s project deliverables, on time with high quality. The Manager is responsible to resource client projects with aptly developed professionals and to retain and develop these professionals within Parexel. The Manager is responsible to promote new business by participating in project bids and client presentations, as appropriate. The Manager is responsible to provide clinical consultation to project teams as needed and contribute to departmental and cross functional communications and training where applicable. The Manager works independently with some oversight/guidance from their line manager.

The Manager is expected to act as an Account Lead for a client or area of business to provide leadership, excellence in management, and expertise to support all aspects of Data Management projects within an account. The Account Lead provides general oversight, consistency in approach and leadership across an account where an account is covering multiple studies/projects. The Account Lead ensures that the team delivers quality outputs to the client.

The Account Lead functions as the key point of contact for the client and senior management of Data Management at Parexel. The Account Lead is responsible to ensure that DM teams involved with studies/projects are trained in the client processes and systems and possess required competencies to carry out assigned tasks including the ability to work in a team environment.

The Account Lead will ensure adequate resources are available to support studies/projects contracted within a client account. The Account Lead manages or leads communication, governance, key performance indicator metrics, staff utilization, and resource recruitment strategy/allocation across different regions, ramp-up plan, and performs training modules if needed for the account within remit.

The Account Lead is responsible for understanding business objectives and ensures that Parexel achieves agreed revenue margins. The Account Lead is responsible for promoting new business by participating an account specific project bids and client representations as appropriate. The Account Lead is responsible for building relationships across Account Leads in other functions such as Global Data Operations, Strategic Account Leaders (SAL’s), Client Relationship Director, Portfolio Directors, Business Development (or Enterprise Account), and Quality Management. The Account Lead is responsible for building a mutually beneficial relationship with the client fostering trust and honest on both sides.

The Account Lead is responsible for managing issues (or escalating issues if needed) and mitigating risks for both Parexel and Clients, by providing input into or developing contingency plans for the account.

Job Qualifications :

The Manager, Data Management position at Parexel requires a diverse skill set across three main categories: Leadership, Personnel Management, and Business Operations.

Leadership Skills:
• Building and leading global (virtual) teams with authority
• Strong negotiation and organizational skills
• Excellent analytical and problem-solving skills
• Excellent communication skills with a diplomatic approach: keen sense of inclusion for colleagues and clients of all backgrounds and perspectives
• Strong ability to manage multiple and varied tasks with enthusiasm, prioritize workload with attention to detail
• Effective time management to meet objectives
• Demonstrated proactive thought process to minimize and mitigate risk
• Ability to conduct root cause analysis cross-functionally in business problem solving and process improvement development
• Ability to make appropriate decisions in ambiguous situations

Personnel Skills:
• Excellent interpersonal, oral, and written communication skills
• Ability to gain trust and confidence with a variety of clients as well as within Parexel
• Excellent learning ability
• Strong managerial courage, resilience, and ability to adjust to a rapidly changing environment
• Excellent presentation skills (internal and external presentations)
• Work with integrity
• Competent in written and oral English and local language (as applicable)
• Ability to travel as required

Business Operations Skills:
• Experience with one or more EDC platforms (Rave, Inform, Datalabs, etc.)
• Strong commitment to Quality
• Understanding of GDO tasks, specifically within Data Management and Database Programming, regulatory requirements, and data standards
• Ability to identify any bottlenecks during operational processes and bring to the attention of the senior management team at Parexel while, in tandem, providing the client with potential solutions
• Work with clients to finalize Key Performance Indicators (KPIs)/metrics
• Maintain maximum utilization of self and team
• Manage team compliance to SOPs

Knowledge and Experience:
• Strong work experience in similar position
• Acted in a leadership role in their area of expertise
• Proven record of leading project and program teams, previous line management experience is preferred
• Strong understanding of cross functional activities
• Strong patient and customer service focus
• Robust knowledge of ICH-GCP Guidelines, local regulatory requirements and Parexel SOPs and study specific procedures

Education:
• Bachelor’s degree preferably in a science or industry- related discipline or equivalent experience.
• Certification or involvement in a professional society or organization is recommended

Parexel is focused on the development of innovative new therapies to improve the world's health. We do this by providing a suite of biopharmaceutical development services that help customers across the globe transform scientific discoveries into new treatments for patients. From clinical trials to regulatory and consulting services to commercial and market access, our therapeutic, technical, and functional ability is underpinned by a deep conviction in what we do.

Bring your Data Management expertise to Parexel's Strategic Partnerships. Although we work globally, each partnership we form is deeply personal. We are as dedicated to every aspect of our client’s product development as they are – and work closely with client teams in true partnership to understand both challenges and opportunities. At Parexel we are focused on meeting customer and patient needs through collaborative partnership so that we get treatments into the hands of patients who need them most. 

As a Manager, Data Management Lead you will have the opportunity to:

• Lead and grow an empowered team of Data Management Leads, providing direct line management support and oversight
• Make an impact on patient data in a range of therapeutic areas by providing clinical consultation to project teams as needed and contributing to departmental and cross functional communications and training
• Use your leadership skills as an account lead for a specific area of the business or client 
• Attend Bid-Defense Meetings and business development meetings virtually and/or in person 
• Experience work/life balance and flexibility through a home-based position

Required experience/skills:

• More than 5 years of industry experience
• At least 2 years of Line Management experience or strong indirect management experience
• Proven record of leading project and program teams in a technical/programming or data processing environment
• Robust knowledge of ICH-GCP Guidelines, local regulatory requirements
• Ability to work effectively with and motivate virtual teams
• Strong ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
• Strong communication skills and a customer service focus