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Human Resources Opportunities at Parexel

Human Resources

HR Specialist, Global Service Team (Spanish)

Job ID 53200BR Bucharest, București, Romania
The HR Specialist acts as a first point of contact and support for managers and employees who require HR assistance with using or accessing HR programs and processes. The Specialist is responsible for providing a timely and accurate response or properly redirecting the inquiry, to help the employee resolve or address their need. May serve as an SME or SPOC for a particular HR program, service or system. This individual will support the Americas, their main focus will be Latin America and they will assist, as needed, with North America.
  • Respond to a wide variety employees’ and managers’ HR-related enquiries via email, ticketing and telephone requests for HR services support. Range of topics includes most kinds of HR related questions.
  • Provide high level administrative and systems related system support.
  • Participate in international projects and cross-functional initiatives.
  • With minimal oversight, lead complex or large-scale HR Service Team tasks or projects, some of which may include global or cross-organization members and impacts.
  • Responsible for maintaining accurate files and records in compliance with company and local/country requirements.
  • Generate reports. Track and report out on various requirements.
  • Maintains and facilitates a high level of communication within the team, across HR as needed, and with clients in general.
  • May create and manage broadcast communications related to available services and systems.
  • Other duties as may be required.

Qualifications

  • Fluent in Spanish to support LATAM (at least B2 level needed) and fluency in English as the company’s primary business language (verbal and written), any other additional language is a plus.
  • Ability to work effectively across departments and cultures.
  • Working knowledge of the role HR Services plays in the overall HR processes.
  • Very good written and oral communication and organizational skills.
  • Comfortable working with HR systems and applications.
  • Demonstrated ability to learn and navigate complex HR supported systems and processes.
  • Appropriate HR work experience in an international environment.
  • Professional training or Bachelor’s Degree in an area of Human Resources or other equivalent discipline.

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