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Are you ready to make your mark in the healthcare industry by taking your work seriously, demonstrating empathy, and acting with heart? When our values align, there's no limit to what we can achieve. We work with the top 50 global pharmaceutical companies, the top global biotech companies, and hundreds of small and emerging companies. We've supported the development of some of the most important treatments of our time, including nearly all of the 50 top-selling drugs currently on the market. Join us and you'll make a profound difference in millions of lives. We're not just the people with expertise, we're the people with heart.

Human Resources Administrator, HR Global Service Team

Job ID 70723BR Bucharest, București, Romania
The HR Administrator acts as a first point of contact and support for managers and employees who require HR assistance with using or accessing HR programs and processes. The Administrator is responsible for providing a timely and accurate response or properly redirecting the inquiry, to help the employee resolve or address their need. May serve as an SME or SPOC for a HR program, service or system.

HR Service Delivery Support
• Respond to a wide variety employees’ and managers’ HR-related enquiries via email, ticketing and telephone requests for HR services support. Range of topics includes most kinds of HR related questions

• Provide high level administrative and systems related system support

• Participate in international projects and cross-functional initiatives

• With minimal oversight, lead complex or large-scale HR Service Team tasks or projects, some of which may include global or cross-organization members and impacts

Data Privacy, Data Management, Record Keeping

• Responsible for maintaining accurate files and records in compliance with company and local/country requirements.
• Generate difficult reports. Track and report out on various requirements

Communication
• Maintains and facilitates a high level of communication within the team, across HR as needed, and with clients in general.
• May create and manage broadcast communications related to available services and systems

Other
• Other duties as may be required

The HR Specialist acts as a first point of contact and support for managers and employees who require HR assistance with using or accessing HR programs and processes. The associate is responsible for providing a timely and accurate response or properly redirecting the inquiry, to help the employee resolve or address their need. May serve as an SME or SPOC for a HR program, service or system.

HR Service Delivery Support
• Respond to a wide variety employees’ and managers’ HR-related enquiries via email, ticketing and telephone requests for HR services support. Range of topics includes most kinds of HR related questions

• Provide high level administrative and systems related system support

• Participate in international projects and cross-functional initiatives

• With minimal oversight, lead complex or large-scale HR Service Team tasks or projects, some of which may include global or cross-organization members and impacts

Data Privacy, Data Management, Record Keeping

• Responsible for maintaining accurate files and records in compliance with company and local/country requirements.
• Generate difficult reports. Track and report out on various requirements

Communication
• Maintains and facilitates a high level of communication within the team, across HR as needed, and with clients in general.
• May create and manage broadcast communications related to available services and systems

Other
• Other duties as may be required

Qualifications

Fluent in English as the company’s primary business language (verbal and written), any other additional European language is a plus
• Ability to work effectively across departments and cultures
• Working knowledge of the role HR plays in the overall HR processes
• very good written and oral communication and organizational skills
• Comfortable working with HR systems and applications
• Demonstrated ability to learn and navigate complex HR supported systems and processes.



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