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Jobs at Parexel

Are you ready to make your mark in the healthcare industry using your ingenuity and technical expertise? At Parexel, there's no limit to what you can accomplish. We work with the top 50 global pharmaceutical companies, the top global biotech companies, and hundreds of small and emerging companies. We've supported the development of some of the most important treatments of our time, including nearly all of the 50 top selling drugs currently on the market. Join us and you'll make a profound difference in millions of lives. With a role in our Information Technology group, you'll work with cutting-edge technology on internal and client-facing projects. Collaborating with people from all over the world and touching everything from enterprise systems and clinical applications to infrastructure and networking, you'll keep our data safe and confidential. You'll have the chance to develop your skills and pursue advancement opportunities that include managerial and technical tracks. If you have stellar coding and design experience and a passion to learn more about healthcare, Parexel invites you to discover our rewarding opportunities in Enterprise Architecture, Software Development, Project Management and Business Analysis, and more. In a global clinical trial environment, business-focused applications, connectivity, and data security are critical to a trial's outcome. Find out how you can be an invaluable part of our success story.

Client Relationship Director

Job ID 66324BR Dublin, Leinster, Ireland
The Client Relationship Director (CRD) is responsible for sales growth, profitability and building relationships within a specific set of accounts (determined by region, therapeutic area or service line). The CRD supports the Account Leader in development, implementation, and achievement of the business vision, strategy, plan, financial metrics and execution for the account.

Commercial Leadership:
  • Support Account Leader in therapeutic area, service line or region-specific account plans
  • Direct responsibility for assigned Accounts including NBA growth, Bid pursuit, commercial negotiation of contracts
  • Lead activities that accelerate growth and profitability
  • Develop or contribute to account plans
  • Working in a consultative manner, identify opportunities and collaborate with Account Leader to develop winning and integrative solutions across SBUs
  • Develop proposal narratives and executive summaries
  • Lead bid pursuit meeting
  • Lead and sign off proposal strategy and development in collaboration with cross functional colleagues
  • Ensure that pricing is appropriate to win the business and meet financial targets, including profitability, contractual terms and business risk
  • Pursue awareness of competitive activities, position and pricing, including reasons for awards and non-awards
Account Leadership:
  • Understand the clients’ development and commercial strategy, product development portfolio, and pain points
  • Develop a strong understanding of clients’ organizational structures and key stakeholders
  • Identify client needs and develop creative solutions for projects, leveraging expertise, operational capabilities and technologies
  • Maintain high visibility within client organization (e.g., therapeutic area, service line, region)
  • Maintain solid knowledge of all Parexel services and value propositions for appropriate cross-selling opportunities
  • Be the senior point of escalation for delivery/operational issues and arrange for follow through of resolutions via the appropriate departments
  • Maintain positive client relationships to drive repeat business
  • Ensures appropriate hand-off to delivery team liaising with Project Integrator Role or Project Leader to transfer knowledge on client needs and expectations
  • Maintain close relationships with delivery teams for identification of new opportunities to ensure account growth

Qualifications

Skills:
  • Strategic and/or consulting skills in helping clients maximize short- and long-term drug development goals
  • Ability to build relationships and to communicate at senior management level
  • Solid understanding of the principles of drug discovery and development
  • Demonstrated commercial acumen
  • Ability to influence and maintain effective working relationships with coworkers, managers, clients and customers
  • Experience in presenting, packaging and proposing integrated solutions to demonstrate value and potential return on investment to clients
  • Demonstrates an entrepreneurial drive blending urgency, strategic thinking, and an awareness of influencing behavior in a global environment
  • Highly effective communicator at all levels with both clients and internally. Must be open and direct with strong oral and written communication skills
  • Must be comfortable operating in a demanding, fast paced environment and be capable of reacting swiftly to changing business demands
  • Should be driven to deliver quality results on time and in a highly ethical and professional manner
Knowledge and Experience:
  • At least 8 years of previous experience in working in pharmaceutical services environment, preferably in a CRO, Life Sciences Company or Consulting background specializing in Life Sciences.
  • Preferred experiences in both sales and delivery

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