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Jobs at Parexel

Are you ready to make your mark in the healthcare industry by taking your work seriously, demonstrating empathy, and acting with heart? When our values align, there's no limit to what we can achieve. We work with the top 50 global pharmaceutical companies, the top global biotech companies, and hundreds of small and emerging companies. We've supported the development of some of the most important treatments of our time, including nearly all of the 50 top-selling drugs currently on the market. Join us and you'll make a profound difference in millions of lives. We're not just the people with expertise, we're the people with heart.

Senior Software Engineer

Job ID 66754BR Hyderabad, Telangana, India
We are seeking a Senior Software Engineer (Technical Support) with 6+ years of experience in supporting applications developed using Microsoft .NET technologies for a group in the R&D function within Calyx. Technical Support Engineer responsibilities include resolving incidents, providing workarounds, fixing configurational issues, analyzing different types of logs to identify the root cause of the issue etc.


  • 6+ years of software development experience building or supporting enterprise applications.
  • Good knowledge on Problem solving and incident management process along with ITIL knowledge.
  • Good understanding of any IT Service Management tool to log, monitor, and document the incidents/tickets.
  • Knowledge of various HTTP headers, cookies, web APIs, web servers, SSL, various protocols.
  • Knowledge of troubleshooting tools such as curl, postman, fiddler, chrome debugger etc.
  • Knowledge of reading IIS Logs, WCF Logs, Crash Memory Dumps etc.
  • Good to have Experience with Common Design Patterns and adhering to SOLID principles
  • Good to have knowledge of Azure Services (App Service, Micro-services, Service Bus, Logic/Function App, Application Insight)
  • Experience in Clinical domain will be a plus.

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