Contribute to meaningful advances that benefit patients in need
Vice President of Integrated Product Development, leading a team of global regulatory affairs experts to help clients develop products more quickly and reach patients in need.
Co-founder of a specialty pharmaceutical company focusing on developing orphan indication products.
Director at several biopharmaceutical companies. Coordinated large clinical studies that spanned 6 continents, 30 countries, and 200 sites related to phase III sepsis and inflammatory disease studies.
Intensive Care Clinical Nurse in Oncology ICU participating in clinical trial data collection for phase I, II, and III studies.
Nurse’s Aide in Intensive Care Oncology Unit.
Create the solutions that drive global projects to success
Assumed the role of Global Project Leadership Training Coordinator, ensuring new PLs are properly inducted in all regions, while leading cross regional meetings to review and update training materials for PLs.
Project Director for a variety of studies ranging from cardiovascular to pediatric. Managing and mentoring Project Leaders in the US and Argentina.
Promoted to Associate Director in Project Management at Parexel working on post-approval smoking cessation treatment.
Joined Parexel as a Senior Project Lead mentoring and managing 5 project managers working on a phase IV smoking cessation treatment.
Associate Director for a large CRO developing online training program for new Clinical Research Associates.
Contribute to meaningful advances that benefit patients in need
Joined Parexel as a Human Resources Operations Partner.
Human Resources Business Partner at leading pharmaceutical company.
Manager of Diversity Resources.
Assistant Manager for work/life balance programs.
Associate Personnel Representative at leading consumer goods manufacturer.
Be part of a diverse team that drives healthcare innovation
Promoted to Director IT Project and Programme Office, leading engineering projects for Wearable and Sensor devices with a view to streamlining Clinical Trials patient engagement and approaches.
Promoted to Associate Director of IT Program and Project Management at Parexel.
Joined Parexel as a Project Manager in the IT Project Program Office.
Senior Project Manager at a video game developer.
Development Manager working on maternity ultrasound software.
Lead Developer on software team.
Own the challenges that make you grow
Began a new role working remotely as a Medical Writer II, researching and coordinating the development of clinical documents intended for submission to the FDA or other regulatory authorities.
Director of Imaging Operations leading a team of 13 Project Managers and the imaging of over 130 clinical trials.
Senior Project Manager, overseeing standardization of program operations and deliverables while leading a team of Project and Imaging Research Managers.
Promoted to Project Manager for clinical oncology trials.
Joined Parexel as an Imaging Research Associate on clinical trials utilizing medical imaging.
Physical Therapy Rehabilitation Aide.
Forge the relationships that elevate customer experience
Senior Director of Business Development at Parexel.
Associate in the Proposal Development department at Parexel.
Founder and Marketing Director of an IT venture company developing web related systems.
Managed the Therapy Development Group at a leading health care products manufacturer.
Relocated to the United States to pursue an MBA in Marketing.
Own the challenges that lead to innovation and growth
Led the project that introduced the Clinical Site Manager role.
Promoted to VP Clinical Operations, and relocated to the US in 2017.
Supported the implementation of Parexel’s new clinical operational model.
Promoted to Senior Director of Clinical Operations for the Americas, consolidating both North and South American regions.
Joined Parexel as Director of Global Monitoring Operations for Latin America.
Associate Director of Clinical Management leading the implementation of a study start-up model in Latin America for a major CRO.
Voice the ideas that get treatments to patients faster
Promoted to Senior Director of Clinical Application Development and Technology.
Promoted to Associate Director of IT.
Promoted to Senior Programmer.
Joined Parexel in Clinical IT.
Received Master's in Computer Applications.
Own the challenges, program your future
Advanced to Statistical Programming Manager, responsible for a dynamic, multinational team of over 12 people.
Increased responsibility, leading projects and managing small teams as a Principal Statistical Programmer / Associate Manager.
Promoted to Senior Statistical Programmer, participating in high profile trials for diverse range of sponsors, as main programmer.
Referred by a friend to join Parexel as a Statistical Programmer, taking the opportunity to further develop my programming skills in 4GL language using SAS® .
Functional Analyst for a financial provider working data sources and using SAS® tools
Junior Analyst for a consulting company, exploring and analyzing data to drive development.
Leslie - Vice President of Integrated Product Development
Ruben – Associate Director in Project Management
Deborah – Human Resources Operations Partner
Martin – Associate Director of IT Program and Project Management
Nicholas – Medical Writer II, Scientific and Medical Services
Shigehiro – Business Development
Natalia – Clinical Operations
Naresh – Senior Director of Clinical Application Development and Technology
Pawel – Manager, Global Data Operations (GDO) Statistical Programming
Are you ready to make your mark in the healthcare industry using your ingenuity and technical expertise? At Parexel, there's no limit to what you can accomplish. We work with the top 50 global pharmaceutical companies, the top global biotech companies, and hundreds of small and emerging companies. We've supported the development of some of the most important treatments of our time, including nearly all of the 50 top selling drugs currently on the market. Join us and you'll make a profound difference in millions of lives.
With a role in our Information Technology group, you'll work with cutting-edge technology on internal and client-facing projects. Collaborating with people from all over the world and touching everything from enterprise systems and clinical applications to infrastructure and networking, you'll keep our data safe and confidential. You'll have the chance to develop your skills and pursue advancement opportunities that include managerial and technical tracks.
If you have stellar coding and design experience and a passion to learn more about healthcare, Parexel invites you to discover our rewarding opportunities in Enterprise Architecture, Software Development, Project Management and Business Analysis, and more.
In a global clinical trial environment, business-focused applications, connectivity, and data security are critical to a trial's outcome. Find out how you can be an invaluable part of our success story.
The Technical Support Analyst primary role is to provide excellent customer service whilst resolving technical incidents or requests raised by end users of PAREXEL supported systems or PAREXEL applications. Key Accountabilities: • Providing excellent Customer Service via the telephone and email system • Logging Incidents and/or requests in the IT Service Management tool • Provide user support, coaching/mentoring end-users in the working of the PAREXEL client facing systems • Maintain rapport with Customers by displaying a detailed understanding of their support requirements • Maintain high levels of incident ownership through the incident lifecycle to a satisfactory Customer resolution • Proactively manage updates to all parties with Incident/Requests statuses through to resolution • Develop and maintain communication skills appropriate to the environment • Understand and proactively operate the escalations procedure • Consistently meet Service Desk (KPI) Key Performance Indicators as set by the Service Manager • Follow Service Desk / Operations internal processes regarding logging incidents and following the defined incident management process. • Provide shift cover within current Service Desk operations. Knowledge and Key Skills • A technical customer service background • Excellent verbal and written communication skills • Ability to multi-task • Assertive, confident, positive and professional manner • Ability to deal with potentially stressful situations • Flexible and adaptable as the business demands • Excellent problem solving skills • Strong attention to detail in logging support calls, updating call details and managing call closure • Ability to work under pressure • Strong eye for detail • Able to follow a strong approach to task and issue management, including documentation • Ability to build strong and collaborative relations with clients through various methods • Able to maintain a strong and proactive approach to information and knowledge acquisition • Ability to clearly and effectively convey information via a variety of different methods targeted to varying audiences to yield maximum effect and benefit • Awareness of ITIL framework would be desirable PAREXEL Specific Knowledge: Be knowledgeable in solutions related to the performance and management of clinical trials. Systems will entail those throughout the clinical trial domain. These include, but are not limited to, data management, study management, laboratory data management, regulatory submission management, and data analytics platforms. Data Analysis: Be able to understand how to use simple data analysis, data modelling and quality assurance techniques, based upon a detailed understanding of business processes. Based upon application knowledge a Technical Support Analyst will be confident in suggesting work arounds to resolve incidents. Database Awareness of database concepts; querying multi-level applications; object and data modelling techniques and design desirable. Ability to evaluate potential solutions by demonstrating a broad knowledge of how data flows through a given platform. Customer and Client Service Deliver a positive, memorable and meaningful service exceeding the expectations of both internal and external customers. Ensure that all incidents and requests are fully documented: ensure sufficient detail received by end user to aid resolution and be ready and able to contribute towards building and maintaining knowledge management systems.
Degree in Computer Science or equivalent beneficial • Customer Service experience essential • Technical Helpdesk experience desirable • Unit and system testing/validation desirable • ITIL Incident and Problem management desirable
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