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We know just how important it is to put people first. It's with that human touch that we've played a part in nearly all of the top 50 treatments on the market. And every day, we're focused on working with industry leaders to bring life-changing healthcare to patients across the globe. Whether you join our Clinical, Consulting, Biotech, Functional Service Provider (FSP), or other teams, we're doing it With Heart ™.

Clinical Assistant EPCU (m/f/d)

Job ID 82537BR Germany, Remote

When our values align, there's no limit to what we can achieve.

At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

The Clinical Support assists the clinical team in following areas:

  • Distribution of food beverages to study participants and maintenance the catering area. 
  • Organization and coordination of the clinic’s reception
  • Ward support and receipt of consumables and medication

Key Accountabilities:

Kitchen area 

  • Distribute food and beverages to study participants according to study protocol and internal requirements
  • Supervise volunteers during meal times, assisting them with catering requirements as required
  • Ensure that the meals are distributed as per protocol time
  • Document meal and beverage start and stop times when required by a study
  • Document beverages distribution times and provided volumes as per source data agreement
  • Weigh food before and after when demanded by the study protocol
  • Estimate percentage consumption when required by protocol
  • Store food and beverages according to individual storage requirements
  • Perform quality controls on expiry dates of stored food and drinks
  • Clean and maintain kitchen and equipment
  • Coordination and ordering food from caterer for volunteers in cooperation with the study team
  • Oversee staff kitchen areas and maintain stock levels as required
  • Hospitality set-up and oversee food orders

Reception area 

  • Let-in, receive and discharge of volunteers, visitors, supplier etc.
  • Mediate between volunteers, assistants and physicians
  • Information service for volunteers and visitors
  • Hand-out wardrobe keys, remote controls, lamps and games to volunteers against a security
  • Maintain the visitor Log Book; hand-out visitor cards and shut away bags of volunteers’ visitors
  • Accept the ID cards of volunteers
  • Hand-out taxi vouchers and corresponding documentation for the Dept. Study Operations
  • Accept and distribute shipments and deliveries.
  • Forward orders to the House Administration; mediate between House Administration and craftsmen as well as suppliers.
  • Money change and maintenance of the cashier
  • Petty cash payment to volunteers
  • Handout remuneration checks to volunteers
  • Arrangement of volunteers promenades

Ward area 

  • Receipt and storage of all incoming goods directly from the delivering companies
  • Receipt of study medication provided by pharmacy
  • Controls of all incoming goods against the order
  • Claims delivery failures in cooperation with procurement 
  • Arranges the transfer of all incoming goods to the requesting department/storage
  • Organizes the storage for clinical goods and consumables
  • Maintains the stock of consumables and stationary in accordance with the business needs and the stocking plan on an ongoing basis
  • Identifies unused and expiring goods and ensures circulation of those before new orders are send out
  • Labeling of blood collection and urine collection tubes
  • Weekly check of emergency bells
  • Weekly check of Ward mobile phones


  • Basic English knowledge
  • Computer skills (Windows Office)
  • Ability to work under pressure and perform different tasks in times with a higher workload
  • Ability to work in shifts (early, late)
  • Ability to work on weekends and holidays
  • Good communication skills
  • To handle and operate the dishwasher, the heated catering trolley ovens, the kitchen ovens and  other machinery as and when required with health and safety in mind

Knowledge and Experience: 

  • Experiences in restaurant or cantine work or equivalent or
  • Experiences in office administration or reception or
  • Experiences in hospitals or medical surgery


  • Terminated secondary school


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