Medical Scientific Associate - FUSE Superuser - FSP

Position Overview

The Medical Scientific Associate is responsible for system governance, quality assurance, and cross-collaboration support for the FUSE Digital Asset Management (DAM) system. This role serves as a critical link between Global/International workflows, ensuring system integrity while providing advanced troubleshooting and problem-solving capabilities as a FUSE Superuser.

Key Responsibilities

System Oversight and Enhancement

• Identify system issues and global enhancements through rigorous testing and QA of Global/International workflows
• Serve as primary contact for cross-collaboration with the FUSE enterprise team during super user calls
• Support the Global FUSE Lead with expanded system access and permissions
• Troubleshoot and resolve various system issues by accessing advanced backend capabilities

Compliance and Governance

• Ensure Global Content Owners adhere to post-usage country requirements
• Review and manage dormant accounts, including sending communications and revoking access when necessary
• Monitor in-process assets that remain unfinished and take appropriate action
• Track and document deviations when SOPs and processes are not followed

Access Management

• Approve/reject User Access Management (UAM) application requests
• Verify training criteria completion and correct role profile selection
• Maintain agency profiles with regular updates
• Approve brand/therapeutic area access for the FUSE DAM

Qualifications

Experience

• 1-2 years' experience in pharmaceutical/biotech or advertising industry and/or digital marketing operations
• Functional experience in a pharma or CRO environment in regulatory, medical, or marketing operations
• FUSE system experience required

Knowledge and Skills

• Working knowledge of compliance guidelines on advertising and promotion
• Basic understanding of process optimization and asset creation
• Proficiency in computer applications, including Microsoft Office and Adobe Acrobat

Organizational Skills

• Ability to interact comfortably with all levels and departments of the organization, including senior leadership
• Exceptional facilitation skills to drive consensus quickly in a progressive, change-intensive environment
• Strong risk identification, mitigation, and management capabilities
• Excellent project and process management skills

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the United States includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.