Site Payment Associate - Serbia (Home-based) - FSP

About Parexel

Parexel is a leading global clinical development partner delivering insights driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose, moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry leading innovation, With Heart®.

About the Role

We are seeking a Site Payment Associate to join our team in a remote working capacity.

As a Site Payment Associate, you will play an important role in supporting the accurate and timely execution of investigator site payments that enable the successful delivery of clinical research studies. Working closely with cross functional partners, you will help ensure payment information is accurately interpreted, configured, tracked, and maintained throughout study execution.

This position offers the opportunity to develop expertise in clinical trial finance processes, investigator payment systems, and global clinical contracts while contributing to operational excellence across clinical research programs. Responsibilities include reviewing clinical payment documentation, configuring payment information within investigator payment systems, supporting issue resolution, and collaborating with internal stakeholders and research sites to ensure payment processes are completed efficiently and accurately.

You will join a fast paced, growth oriented environment where attention to detail, strong collaboration, and a commitment to quality directly support the advancement of innovative therapies for patients worldwide. With access to continuous learning opportunities and experienced industry professionals, the Site Payment Associate can build valuable clinical research knowledge and expand their career within a global organization.

Key Responsibilities

• Review and interpret global clinical payment documents, including Clinical Study Agreements, budgets, amendments, and Budget Modification Letters, and extract payment information for budget configuration templates

• Support the accurate setup of research sites within the Investigator Payment System (IPS)

• Distinguish between data driven and manual payment line items and configure payment setups accordingly

• Escalate ambiguous payment information to contract negotiators and support timely issue resolution

• Follow up with research sites regarding payee form completion, corrections, and modifications

• Collaborate and communicate effectively with business partners across functional areas

• Support adherence to established company processes and quality standards

• Partner with the Investigator Payments Lead (IPL) to track missing or incomplete documentation

• Maintain accurate tracking of payment related issues and resolutions

Candidate Profile

You’ll thrive in this role if you bring:

• Strengths in communication, organization, and attention to detail

• Experience working in clinical research, healthcare, finance operations, or another regulated environment

• The ability to collaborate across teams and communicate clearly with internal and external stakeholders

• A quality focused mindset and a disciplined approach to contracts, budgets, and payment administration

• Comfort working with Excel, payment systems, documentation, and process driven workflows

Required Qualifications

• Bachelor of Science degree or equivalent relevant industry experience

• 1 + years of experience working in a related discipline

• Basic clinical trial knowledge

• Strong Excel skills

• Written and verbal fluency in English, including legal, medical, and scientific terminology

• Fluency in English and at least one additional European language

• Strong communication, organizational, and problem solving skills

• Understanding of budget and payment setup configurations

Preferred Qualifications

• Business or technical degree

• Previous project management experience

• Fluency in local language(s)

• Experience working with contracts, budgets, or clinical payment processes

We offer a comprehensive benefits package to eligible employees, which includes medical plan and life assurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn’t sound like the next step in your career, but perhaps you know of someone who’d be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.