Site Payment Analyst I

The Investigator Setup Specialist I receives assignments based upon tickets submitted to the Investigator Fund Setup in the Assyst Ticketing tool. The Investigator Setup Specialist I is expected to understand the basic requirements to create a new or modify an existing budget template with supervision.  The most essential knowledge component required is the ability to understand the contract expense details and apply the budget breakdown to the design pattern in the investigator payment system. 

• Accurate budget template setups based upon fully executed contractual agreement
• Work closely with payment specialists and other internal team members to obtain additional information required to perform the budget template setup, when applicable
• Notify the assigned Payment Specialist upon completion of the budget template to request the review and approval of the setup to confirm accuracy compared to the contractual agreement
• Complete updates to the budget template, as required, based upon quality control or amendment requests
• Ensure that all documentation is included in the ticket request for tracking purposes
• Submit ticket requests to the Accounts Payable team to create payee setups associated with the budget template; ensuring that all requirement documents are included and pre-requisites are met
• Thorough knowledge of Parexel’s SOPs, Operational Guidelines and Work Instructions procedures

• Keeps internal team members aware of site budget and payee setup
• Accurately setup study site budget and payee before starting payments
• Support payment leads to facilitate payments and resolve queries

Skills:

• Proficient interpersonal, verbal, and written communication skills
• Ability to proactively identify and solve problems
• Strong customer focus, ability to interact professionally
• Patient, Quality and Client focused approach to work
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
• Proficient in using MS Excel for spreadsheet analysis
• Proficient in use of MS Outlook, Teams, PowerPoint, and Word
• Effective time management to meet daily metrics
• Commitment to high quality work and consistent performance
• Comfortable with working in a decentralized matrix environment and being a conversant team player