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Jobs at Parexel

Are you ready to make your mark in the healthcare industry by taking your work seriously, demonstrating empathy, and acting with heart? When our values align, there's no limit to what we can achieve. We work with the top 50 global pharmaceutical companies, the top global biotech companies, and hundreds of small and emerging companies. We've supported the development of some of the most important treatments of our time, including nearly all of the 50 top-selling drugs currently on the market. Join us and you'll make a profound difference in millions of lives. We're not just the people with expertise, we're the people with heart.

Clinical Operations Leader

Job ID 61195BR Shenyang Wobu, Liaoning, China
• Effectively communicate with internal and external customers as well as third party vendors
• Prioritize effectively and respond to urgent requests within team or from sponsor.

Project Initiation & Planning
• Manage study start-up activities, in small size studies
• Provide input to project tools, PL project plan, Central File Maintenance Plan
• Provide input to the format and content for sponsor reports
• Provide input to and oversight of site selection strategy plan
• Develop site selection and monitoring plans for the team
• Review and provide input into patient recruitment plan and retention plan
• Ensure all team members have access to tools and documents
• Establish efficient / effective working relationships with other functional Leaders and
coordinators across geographies and projects within a given program
• Develop study plans, tools and forms.
Project Implementation, Control & Evaluation
• Provide leadership and direction to project team members
• Identify, organize and deliver (where appropriate) study specific training in collaboration with
Project Leader and Project Specialists
• Evaluate and identify resourcing needs and continuously monitor over life cycle of project
• Provide productivity targets to project team members
• Provide performance feedback on team members as appropriate
• Address identified and escalated site issues and drive to closure
• Early recognize areas of potential problems and provide input to contingency plans
• Monitor study timelines, patient recruitment, retention and data cleaning to ensure successful
outcome of the project
• Oversee maintenance and quality check of Central Files
• Maintain and assure quality of work generated and escalate and follow up as appropriate
• Ensure appropriate handover between project team members
• Implement and instigate process improvements within the project
• Provide input to the Revenue Recognition forecast
• Identify changes in scope and liaise with Project Leader
• May be required to conduct site visits as per client or project demands
• Participate in client, investigator and team meetings
• Prepare, participate in and follow up on audits / inspections
• Participate in all required applicable trainings
Project Close-out
• Collaborate with project team (e.g. Project Leader and Data Operations Leader) on database
lock activities
• Together with Project Leader ensure all administrative closeout procedures are completed,
according to Project Close-out Checklist
• Together with Project Leader ensure project is archived and all documentation returned to the
client as specified by the contract
• Participate in end of study meeting and give input to lessons learned information and feedback
relevant information into the relevant functions
• Maintain a working knowledge and ensure compliance with applicable ICH-GCP Guidelines,
local regulatory requirements and Parexel WSOPs, SOPs, Operational Guidelines, Work
Instructions and study specific procedure
• Complete routine administrative tasks in a timely manner (e.g. timesheets, metrics, office and
travel expense claims)


Leadership skills that include:
− ability to lead a virtual team across locations and cultures
− carefully weigh the priority of project tasks and direct team accordingly
− enlist the support of team members in meeting goals
− ability to negotiate and influence with diplomacy in order to achieve results
− ability to make decisions even in ambiguous situations to achieve project timelines and
− ability to proactively identify and solve problems by using a logical, systematic approach
− ability to conduct root cause analysis in business problem solving and process improvement
− strong customer focus, ability to interact professionally within a client organization
− ability to manage multiple and varied tasks with enthusiasm, prioritize workload with
attention to detail
− effective time management in order to meet daily metrics or team objectives
• Personal skills that include:
− ability to take initiative and work independently
− ability to successfully work in a team environment
− sense of urgency in completing assigned tasks
− commitment to high quality work and respective consistent performance
− excellent interpersonal, oral and written communication skills
− ability to gain trust and confidence with a client as well as within
− excellent presentation skills
− good consulting skills
− flexibility to change
− ability to travel as required
• Business / operational skills that include
− customer focus
− commitment to delivery and quality
− proactive issue identification and resolution
− provision of win-win solutions to problems
− in-depth understanding and experience in the clinical trial process
− knowledge of SOPs/guidelines, ICH-GCP and other applicable local and international
− proficient computer and internet skills including knowledge of MS-Office products such as
Excel, Word

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