Process Writer, Process and Procedures Documents

The Global Development Process & Procedures (P&P) Process Writer is responsible for project facilitation and creation of Global Development process documents in collaboration with Process Owners and Subject Matter Experts

• Manages and leads projects for the development of procedural documents for global development by:
  • Assessing how the creation or update of procedural documents impacts other procedural documents through the management of document Impact Assessments. o Identifying the stakeholders/SMEs and ensures they are engaged in the content development/revision activities, including review and approval cycles.
  • Lead the Technical Writing of Global Development procedural documents in collaboration with functional process owner and cross-functional SME(s) by translating complex cross-functional concepts to process maps and documentation ensuring any open process deviations, inspection commitments, corrective/ preventative actions and critical gaps are addressed.
  • Facilitate process mapping activities capturing process details (scope, boundaries, inputs, outputs, process steps and sequence) while allowing for the visualization of data flows, identification of bottlenecks and waste, and minimizing redundancies. Identify and evaluate issues and/or gaps in processes and propose effective resolutions.
  • Facilitate the adjudication of comments from documentation reviews.
  • Collaborate with Quality Managers during content development to ensure alignment with

Content Standards and Lean Writing Principles o Manage document review and approval workflows.

• Maintain project schedule, identifying and mitigating risks or issues, escalating to leadership as applicable.

• Contribute to P&P improvements as applicable.
• Collaborates with Global Development Training, Change Management, and GD Quality when applicable, to support process implementation
• Other duties, as assigned

Bachelor’s Degree - 7+ Years’ Experience

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