Senior Manager, GxP Global Development Training Quality - FSP

Job Summary:

The Senior Manager, Global Development Training Quality collaborates with the Learning Center of Excellence team and Director, Training Business Partnership and Regional Training team to ensure business objectives are met through effective learning solutions for quality and compliance globally. The Senior Manager, Global Development Training Quality will work with the Director, 
Global Development Training Quality, to analyze and evaluate overall effectiveness of training outcomes and use LMS data and feedback to strengthen associate training and compliance to training. 

Job Responsibilities:

• Responsible for supporting build out of a model to support GxP Global Training, implementation and continuous of a model for training support for GxP global training
• Partnership with LCoE Operations, LCoE Design and Innovation Lead and LCoE Business Partner Lead on a strategy to support compliance improvement at the local level, globally
• Understand the business needs and challenges of Global Development and strategy for meeting needs via system or process or quality/compliance training
• Act as single point of contact to Training Business Partners and Regional Trainers and Global Development stakeholders, providing guidance on country specific GxP training curricula needs
• Work on complex matters where analysis of LMS related issues, data, processes and situations require advanced business knowledge to resolve.
• Provide guidance to customer groups, ensuring compliance in training requirements and documentation (e.g., JD and CV collection, completion of required forms for curriculum and role management)
• With Director GDTQ, establishes method for curriculum creation and oversight by country
• Working with management and AD GDT, establish role based curriculum or training matrices
• Participate in cross-functional continuous improvement projects related to quality and compliance to ensure learner’s needs are ultimately met with appropriate training aligned with project outcomes
• Occasionally conduct training or learning sessions as well as plan and facilitate large and small sessions related to quality/compliance learning.
• Evaluate effectiveness of the quality of training globally through formal and informal methods; collect and report on data gathered to inform program development and maintain relevance to job skills
• Track trends and monitor training compliance; prepare routine progress reports on job specific training programs for Training Business Partners and Regional Trainers
• Support Director in the implementation plan for improving compliance across supported stakeholder groups globally

Job Requirements:

• 3+ years Clinical, Pharmaceutical or Medical Device experience with understanding of GxP guidelines; or 5+ years working in a customer facing role, ideally providing services to the Pharma/Medical Device industry
• Experience working within an LMS
• Ability to analyze large amounts of data
• Experience in shaping and managing multiple projects at the same time and being able to prioritize urgent needs
• Clear communication skills
• Experience working with global training teams preferred
• May require up to 25% travel

Education:

• Bachelor's degree or equivalent required

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the United States includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.