Resource Management Analyst

JOB DESCRIPTION

FSP Resourcing Analyst

Job Purpose:

Resource Management at PAREXEL is ensuring the right people are in the right place at the

right time, while balancing labor cost, profitability, and client satisfaction.

The FSP Resourcing Analyst is responsible to support the resourcing function for Parexel’s FSP Organization. Engages with senior levels of the business to influence resource related

decisions and challenge assumptions. Adapts resourcing models and processes to an ever-changing corporate environment.

Key Accountabilities:

Strategic

• Maintain macro-level understanding of awarded work, potential new business, resource demand for the next 3-6 months, resource supply and challenges within the scope of the role for unitized accounts
• Help drive decisions in a matrix environment
• Maintains a good understanding of industry best practices on resourcing and drives to apply
• Leads/supports strategic initiatives for resourcing size and mix forecasts at a client level.
• Participate in initiatives such as process development, change management and communications strategy

Deep-Dive Analytics

• Understand at a leadership level what information our key stakeholders need; build additional enhancements into automated tracking based on these needs to enable stakeholders by providing them with real time, detailed, summarized updates, including all the information needed to make informed business decisions
• Participate in staff meetings of operational leadership and support resourcing decisions
• Maintains a good understanding of the demand/supply alignment of resources for unitized accounts (e.g., resource to sold)
• Develop, prepare, and distribute resourcing projection reports (monthly at a minimum or more frequently as needed) for unitized accounts. Provide resourcing overview to operational leads/heads as appropriate

Operational Support

• Constantly engage with Manager / Sr Manager, Resourcing & Communication on resource utilization and upcoming free capacity (3 – 6 months)
• Positions / req management (new requests and/or clean up)
• Effectively utilize the Resource Management tool to build / maintain accurate rosters
• Run reports on resource management tool to check for mismatch between resourcing hours in database and actual hours for any FSP resources assigned temporary to FSO
• Evaluate and assist in the development of resource planning tools and databases as needed
• Develop and evaluate resourcing procedures, processes, and training materials
• Maintain a working knowledge and ensure compliance with applicable local regulatory requirements and PAREXEL SOPs
• Distribution List maintenance

Manage THRIVE Costs

• Effectively execute the reassignment process to reduce the amount of time employees are on bench in a non-billable capacity
• Work in partnership with Talent Acquisition leaders to ensure advanced notification and swift reassignment activity against existing recruiting openings

Skills:

• Client focused approach to work, ability to interact professionally within a client organization; exhibits composure
• Strong problem solving and analytical skills
• Sound interpersonal, verbal and written communication skills; ability to present effectively in a variety of settings; ability to relate well to others
• Perseverance, energy and drive in the face of obstacles
• Systematic and process oriented
• Ability to negotiate skillfully; and diplomatically
• Ability to work in a matrix environment; handles ambiguity with comfort
• Ability to successfully work in a (‘virtual`) team environment
• A flexible attitude with respect to work assignments and new learning
• Well organized, can manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
• Shows commitment to and performs consistently high-quality work
• Ability to identify and address issues proactively in a timely manner
• Effective time management to meet daily metrics or team objectives
• Ability to take initiative and work independently
• Accountability for all assigned tasks
• Excellent computer and internet skills including knowledge of MS-Office products such as Excel and Word and PowerPoints
• Demonstrates expertise in developing complex tools using Business Product software

Knowledge and Experience:

• Relevant work experience in CRO or pharmaceutical field
• Years of experience 1-6
• Competent in written and oral English in addition to local language

Education:

• Bachelors’ degree required

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the United States includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.