Associate Director Program Management Logistics & Safety

General areas of responsibility include developing and facilitating strategic initiatives and process optimization initiatives (Lean Six Sigma), creation and updating project plans/work plans, milestone planning and identification/management of critical path; input on resource planning; ongoing liaison and partnering with project/ initiative teams; dependency and risk/issue identification and tracking with appropriate escalation; ensuring timely completion of actions; production of key progress reports; tracking and support assimilation of savings/benefit realization and KPI data; support the planning and coordination of change management, training, process and system communications and other deployment activities; preparation and presentation of materials for internal meetings; management of communication between internal stakeholders.

Team Management

• Directly supervises small team of Program Manager(s) (if overall setup allows).
• Works closely with Corporate OED team to ensure compliance with provided standards and governance.
• Works closely with the VP PMO Safety & Logistics.
• Works closely with the Safety & Logistics Leadership Teams including functions (notably HR and Finance).
  

Strategic Initiative Support & Strategy Development

• Partner with key stakeholders to identify, initiate, scope, execute and sustain strategically aligned initiatives.
• Identify cross functional process impacts and interconnections across Safety and CTS&L wherever feasible and drive optimization.
• Develop and implement effective plans for new processes or upgrades that ensure the end users have the required capability to succeed.
• Ensures regular impact reporting across all ongoing and implemented initiatives and drives follow-up/ corrective actions.
• Ensure change management is appropriately implemented.
• Support the development process of mid- and long-term business unit strategies and related business cases.
  

Continuous Improvement

• Develops and maintains the Process Optimization strategy for Parexel Safety and CTS&L Businesses.
• Develops and leads process optimization initiatives across CTS&L and Safety in close collaboration with the business and process SMEs.
• Facilitates workshops (on-site and virtually) and ensures delivery of initiatives in time and on budget.
• Acts as a subject matter expert and is instrumental in promoting culture change by sharing Lean Six Sigma (LSS) and other continuous improvement best practices.
• Provides consulting services to Safety and CTS&L Business Partners along the full lifecycle of respective initiatives (from ideation to controlling).
  

Skills:

• Demonstrated ability to drive tactical execution while thinking cross-functionally and strategically.
• Strategic mindset with strong change management capability, provide clarity and priority among multiple priorities.
• Strong program and project management.
• Advanced experience in application of process improvement tools and methodologies, specifically Lean Six Sigma.
• Excellent problem-solving skills with ability to make sense and pull together complex issues quickly, simplifying these issues into executable actions.
• A general understanding in BPM and how to model and manage cross-functional process impacts.
• Comfortable leading and managing through ambiguity and uncertainty with the ability to facilitate virtual and face to face workshops to drive improvements.
• Demonstrated ability to work across organizational boundaries and geographies.
• Excellent oral and written communication skills, including the ability to organize and present information concisely to a variety of audiences; fluent English (writing and speaking).
• Comfortable mentoring and teaching others in organization.
• A flexible attitude with respect to work assignments and new learning.
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.
• Willingness to work in a matrix environment and value the importance of teamwork.
• Proven ability to work in remote project and team setups.
  

Knowledge and Experience:

• 5+ years of relevant experience in Management Consulting or comparable background.
• Proven track record of managing complex projects across multiple stakeholders.
• Experience in process modeling, financial modeling and developing quantifiable business cases.
• Understanding of Clinical Supply Chain and/ or Pharmacovigilance business Education.
• A minimum of a Bachelor’s Science degree is required, Master’s degree in Business Administration, Finance, Industrial-Organizational Psychology or similar is preferred.
• Lean Six Sigma certification.
• PMP certification