Site Payment Specialist – Senior Associate
Primary Location: India, Remote Additional Locations: India, Hyderabad Job ID R0000044384 Category Finance
About this Role
JOB SUMMARY
Provide broad support of payment and budget configurations and setup of payment systems such as eClinicalGPS.
JOB RESPONSIBILITIES
Indicate the primary responsibilities critical to the job.
- Work with the client Investigator Payments Lead (“IPL”) to ensure the payment requirements are clearly delineated and defined for each study
- Review and interpret global clinical payment documents for each contract executed (CSAs, budgets, amendments, and Budget Modification Letters) and extract payment information for budget configuration template (e.g. amounts, caps, limits, backup requirements, etc.)
- Endeavor to ensure sites are set up correctly for payment in IPS payment system
- Distinguish between data driven and manual payment line items and configure accordingly
- Escalate and timely resolution of ambiguous payment information to contract negotiators for clarification
- Follow up with sites on relevant payee form completion, correction, or modification
- Collaborate and communicate with business partners
- Endeavor to ensure adherence to client processes
- Create and upload completed budget configuration template to IPS Supplier within an average of three (3) business days of receipt of fully executed CSA, Excel budget, and other payment support forms. In the event any issues or delays arise in this process, the parties will work together in good faith to resolve any such issues or delays.
- Partner with Investigator Payments Lead (IPL) to track missing and incomplete documents
- Track all issues and resolution
- Attend payments study team calls as needed
QUALIFICATIONS / SKILLS
- BS degree or extended relevant industry experience
- 2+ years' experience working in a related discipline.
- Business or technical degree is preferred along with basic clinical trial knowledge
- Written and oral language fluency in legal, medical, and scientific terms
- Fluent in English and at least one other European language. Fluency in local language(s)
- Strong Excel skills
- Previous project management experience is preferred
- Strong communication skills
- Attention to detail evident in a disciplined approach to contracts, budgets, and management
- Understand budget and payment setup configurations
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