My research opens up new medical possibilities.
And I do it
Senior Analyst, Applications Support
Hyderabad, India Job ID R0000027374 Category ITAbout this Role
The Senior Analyst, Applications Support will work on Concur Support and Administrator is accountable for accurate and on-time processing of reports from the Concur Travel & Expense (T&E) system to Oracle EBusiness. They are also responsible for maintaining all aspects of the online system, including but not limited to: user updates, business structure updates, billing information, etc. They will also maintain all processes involved with expense report review and approval ensuring compliance with Company policies.
The Senior Analyst will also interact with internal and external stakeholders, and service providers to ensure any integration projects (inbound and outbound) are completed to fruition. The successful candidate will have strong Concur support and implementation skills.
Key Accountabilities:
Analyze and provide resolution to day-to-day business issues raised through ticketing system. Maintains Concur users in the Concur T&E system by setting up new users, disabling terminated users, establishing usernames and passwords, and other user-specific information required to maintain employees in the system.
Responsible for all system administration functions including maintaining accurate system limits, branch/cost center relationships, audit rules, tax rates, form creation/update, general ledger relationships as well as all other system administration functions. Role also requires ability to implement expense reporting policy/procedure changes into the Concur system to ensure the system accurately reflects revised company policies.
Performs expense processor functions including consolidating expense reports in advance of payment by Treasury. This includes checking for errors/policy violations and verifying and identifying any discrepancies or delinquencies.
Responsible for interacting with all Concur users including upper levels of management to troubleshoot Concur issues with a range of low to high complexity.
Additionally, recommend continuous improvement ideas and assist in implementation as required; take personal responsibility for service excellence.
Perform data analysis based on Audit reporting.
Required Skills:
Ability to co-ordinate across groups including motivating, developing, and coordinating team members.
Client focused approach to work.
Excellent interpersonal, verbal, and written communication skills.
A flexible attitude with respect to work assignments and new learning.
Ability to manage multiple and varied tasks with enthusiasm and prioritize workload for oneself and the team.
Willingness to work in a matrix environment and to value the importance of teamwork.
Knowledge and Experience:
Proficient use of Concur Expense System and Administrator/Configuration menus.
Possess excellent communication and interpersonal skills.
Proficient understanding of and hands-on skills working with Expenses and Reporting.
Ability to manage multiple tasks simultaneously and prioritize work.
Strong analytical and problem-solving skills.
Ability to work in a fast paced, high transaction environment with strong organizational, attention to detail, and multi-tasking skills.
Ability to work well under pressure and to meet required deadlines.
Solid decision-making skills including ability to analyze impact of decisions before execution.
Remain compliant with our policies, processes, and legal guidelines.
Code expertly in your application while following team coding and testing standards.
Job Requirements:
Bachelor’s degree or equivalent in Computer Science, Information Systems, or closely related field of study.
Minimum of 5 - 9 years using Concur.
Must possess excellent financial and analytical skills.
Good to have knowledge on Oracle eBusiness Suite.
Preferred Experience:
Application Support
Financial Services.
Experience on Concur
Concur Expense Module Certification
Language Skills:
Ability to effectively communicate in the English language verbally and in writing.
Ability to read and interpret technical journals, specifications, international technical standards, etc.
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Roles within Scientific Data Organization
Be at the core of what we do at Parexel with a role in our Scientific Data Organization
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Meet Emmanuel: Senior Clinical Research Associate
Emmanuel shares about his day to day duties and how he emphasizes the patients' wellbeing, by running smooth trials. Due to his great work, he was recently awarded for Extraordinary Monitoring Efforts.
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Meet Andrea: Initiation Clinical Research Associate II
Andrea talks about what it is like to be an iCRA and the opportunities she has been given to progress her career.
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Meet Jayashree: Senior Clinical Data Analyst
Jayashree details what it's like to be a CDA and what skills you need to be successful in the role. Being able to contribute to a good cause through clinical trials is a genuine reason as to why she enjoys her job.
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Roles within AI Labs
Discover how Parexel AI Labs is leveraging technology and AI to improve clinical trials, advance patient safety, and transform our everyday work.
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Meet Donata, a Senior Project Leader focusing on quality and growth
Donata's advancement from an entry-level position to Senior Project Leader at Parexel showcases her dedication to quality and determination to exceed client expectations. Her journey reflects the supportive and growth-oriented environment at Parexel, where passion and hard work pave the way for making a meaningful impact.
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Meet Madalina: Clinical Operations Leader
As a Clinical Operations Leader, Madalina invites people to join the wonderful and life-changing experience of working With Heart and passion for the future of medicine.
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Meet Carolina, a Senior Project Leader with a stellar growth story
Carolina's remarkable growth story, achieving 5 promotions within 10 years highlights her supportive team and the importance of personal growth. She progressed from Project Specialist to Senior Project Leader and moved from Argentina to the US.
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Meet Kathryn: Clinical Research Associate II
Kathryn, Clinical Research Associate II, tells us why she chose Parexel and how she keeps the patient at the heart of everything she does.
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Blog: Do you take your career seriously
Taking the time to review your career path is an important, but sometimes overwhelming, task that many of us gloss over.
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Meet Nadia: Principal Biostatistician
Nadia Seniavina talks about her role as a Principal Biostatistician and what excites her most working in Parexel
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More Than A Job
Benefits
Benefits vary by country, but Parexel is passionate about our team’s overall wellness.
Career Advancement
We believe that investing in your professional and personal development is an investment in Parexel, and we want to help you realize your full potential and career.