Senior Payment Specialist
United States of America, RemoteJob ID R0000032488 Category Finance
About this Role
Senior Payment Specialist
DescriptionofRoles and Responsibilities
Collaborate and partner with Global Medical Affairs to ensure alignment of business objectivesand compliance with all applicable internal and external (U.S. and Country) policies and procedures as it pertains to requesting payments for Scientific Leaders (SL) globally.
Provide in-bound call and email support to maintain open communication with all customers regarding sponsor's policies and procedures as it pertains to payment to SLs globally.
Facilitate accurate reporting and year-end closing of expenses
Participate in business process analysis and associated requirements for enhancements and upgrades to various systems (SAP, Archer, etc.).
Responsible forunderstanding processes which support anyvoluntary transparency, PhysicianPayment SunshineAct andEFPIA (European Federation Pharmaceutical Industries and Associations).
Support in gathering required documentation to support audits and legal requests including but not limited to: I RO (Internal Review Organization), eDiscovery, Region, Country and MCAAS (Sponsor Corporate Audit & Assurance Services)
Partner with the U.S Specialists, Global Professional Engagement Manager and Society Account Managers to ensure compliant payment and audit of company- supported Global, Regional, and local programs
Manage allescalations fromCRO Payment Coordinator or Payment Specialist to ensure timely and customer focused solutions.
Deliver onboarding training to new CRO Payment Coordinator or Payment Specialist hires (including system access).
Provide team guidance to CRO associates on any market, country, or customer new processes or changes to ensure team compliance.
Assist GEMS Payment Associates with ad hoc assignments (including but not limited to Archer reporting, Matrix files, and developing/maintainingmacros)
Minimum FTE Years of Experience
• At least 2 years payment experience
• Demonstrated ability to manage a high-volume workload while maintaining quality and meeting timelines
• Proven ability to mentor and train new hires as well as promote best practices among tenured staff
Educational Requirement
Bachelor’s degree preferred; or one-year relevant experience and/or training; or equivalent combination of
education and experience.
Location
US
FTE (Days/Month)
Standard working days
#LI-SS1
#LI-REMOTE
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the United States includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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